When you activate My eBox, you choose to receive communications from affiliated public services in digital format rather than on paper.
However, it is essential that you are notified when new documents arrive in your eBox.
That is why, during the registration process, we ask you to provide a valid email address so that we can notify you when a new document arrives.
You will receive an email notification:
- when a new document is available in your eBox;
- when a new document remains unread after 2 weeks;
- when an unread document is deleted from your eBox.
Due to changes in the terms and conditions, it is now mandatory to provide an email address to be an eBox user.
Steps for registering via My eBox:
1) Go to the “Profile” section of your portal:
2) Give your consent to My eBox:
You must give your consent in order to activate My eBox.
Once you've clicked the button to accept the Terms and Conditions and Privacy Policy, you can confirm your agreement by clicking the button in the bottom right corner:
3) Enter your email address and enable notifications:
You can also choose the language in which you want to receive your eBox notifications, as well as the format of your email notifications.
4) Checking your email address:
In fact, you will be asked to enter a 6-digit verification code. To that end, you will receive an email containing this code:(Note: The code shown here is provided for illustrative purposes only and is therefore not valid.)
5) Enter the code you received in the space provided:
This step is now required for all My eBox users, and we will revoke your consent if you do not verify your email address.
Next, you need to verify the code by clicking the button in the bottom right corner:
If the code is correct, you will be taken directly to your My eBox online portal.
When you return to your “Profile” section, you can verify that you have selected to receive notifications of your eBox messages via email:
Read: News - My eBox assure une meilleure communication.